Archive for June, 2012

BDR’s are selling like crazy…

June 28, 2012

this month with the recent tropical storm.  What exactly is a BDR?  It stands for Backup Disaster Recovery.  It’s a unit which backs up all the data on your network locally, and then sends the data to a protected US data center.  The BDR is excellent for businesses which cannot afford to be down.  For example, if one of their servers should crash, the BDR can virtualize their crashed server while it is being repaired.  So the end users are able to work as normal.  What a huge difference versus the old method of being down 2-3 days while we reloaded the server.  Something to definitely consider for your business.  Brad Howerter – The I.T. Guys – www.theitguysonline.com

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Battery backup flashing light…

June 20, 2012

stating replace battery?  We were at a client site the other day and noticed an APC battery backup with a flashing red light stating replace battery.  So we ordered a new battery and replaced it.  However, upon doing so it still flashes replace battery.  Really?  Confusing huh.  Well after further testing it turns out the APC unit electronics had gone bad and of course it was out of warranty.  So now they have a spare battery but will need another APC.  Why not order a new APC in the first place?  Because we had a 50/50 shot of the replacement battery working at a cost difference of $25 for the battery versus $100 for a new APC.  You see, we are all about what is best for our customers.  Have a wonderful week!  Brad Howerter – The I.T. Guys – www.theitguysonline.com

Windows updates stop working…

June 15, 2012

on XP?  Yep, we have started to notice for some unknown reason windows updates will not start on some older Windows XP machines.  Microsoft has jumped back and forth for awhile now on an actual date to stop support of XP.  I guess this time it’s for good.  Only way to get around it on older machines is to do a complete reload.  Ouch!  Well, I guess it’s time to start looking at moving to Windows 7 for all of you who have been waiting.  Probably best too considering Windows 8 is scheduled to arrive this fall.  Have a great weekend!  Brad Howerter – The I.T. Guys – http://www.theitguysinc.com

It’s that time of year again…

June 8, 2012

when storms cause IT issues.  When the thunder starts to roll, you can plan on there being power outages.  Are you properly prepared?  Even those who have existing battery backups are sometimes surprised how they begin to experience issues during the storm season.

So the other day we were at a client site who had a building which lost their connection to the internet.  Further diagnosis revealed a battery backup in one of their closets had shut off.  How can this happen?  Once the battery starts going back, a power outage can knock out the battery backup unit so it shuts the devices connected to it off.  When power is restored, it still doesn’t come back up.  A simple reboot of the battery backup fixed it termpoarily, but ulimately the battery had to be replaced.  Have a great weekend!  Brad – The IT Guys http://www.theitguysinc.com

If you always jump around…

June 8, 2012

If you always jump around to various IT providers, you will fail to experience the relationship benefits of a provider focused on you and the greater good. Brad – http://www.theitguysonline.com